Ownership database · repair support

What happens after the warranty?

A machine can make excellent coffee and still be frustrating to own. This audit shows the manuals, visible replacement parts, warranty evidence and official UK service route currently connected to each record.

28machines audited
21with visible parts
28with service pathway
0invented repair scores
Parts visibility is not a reliability score.A longer parts list can reflect better documentation, not fewer failures. CoffeeScore reliability and repair dimensions remain empty until a repeatable test and evidence process exists.See the scoring boundary →
MachineWarranty and serviceParts currently foundRecord
strong evidence

L’OR BARISTA Sublime

pod

WarrantyTwo-year machine warranty

Official manuals2

In warrantyUse L’OR’s UK machine-support route for troubleshooting and contact; retain proof of purchase and confirm the LM9012 suffix on the appliance label.

After warrantyL’OR directs owners to Philips’ online store for listed replacement parts, but no fixed UK paid-repair price or turnaround has been normalized.

Official L’OR UK / Philips pathway ↗

Independent repair scoreAwaiting evidence

Open record →
strong evidence

Moccamaster KBG Select

filter

WarrantyFive years from purchase for covered material and production faults, subject to the manual's exclusions

Official manuals1

In warrantyThe KBG Select manual directs owners to their local dealer or Moccamaster for service and repairs and says to retain the original receipt.

After warrantyThe same official route handles service enquiries, while original loose parts can be ordered separately; no normalized UK repair price is published.

Official Moccamaster pathway ↗

Independent repair scoreAwaiting evidence

Open record →
strong evidence

Sage Bambino Plus

espresso

WarrantyTwo-year manufacturer guarantee unless the product states otherwise

Official manuals1

In warrantySage may repair, replace the product or replace the defective part after an approved claim; a prepaid shipping label is provided when the return qualifies.

After warrantyNo normalized paid repair route has been confirmed in this record.

Official Sage UK pathway ↗

Independent repair scoreAwaiting evidence

Open record →
strong evidence

De'Longhi Magnifica Start

bean to cup

WarrantyMinimum two-year guarantee from the purchase date for fully automatic coffee machines

Official manuals2

In warrantyDe'Longhi describes first-line support, collection, inspection, repair with genuine parts and return delivery.

After warrantyA UK collection-and-repair service is published for bean-to-cup machines, with paid service levels starting at £99 when checked.

Official De'Longhi UK pathway ↗

Independent repair scoreAwaiting evidence

Open record →
strong evidence

Sage Bambino

espresso

WarrantyTwo-year manufacturer guarantee unless the product states otherwise

Official manuals2

In warrantySage may repair, replace the product or replace the defective part after an approved claim; a prepaid shipping label is provided when the return qualifies.

After warrantyNo normalized paid repair route has been confirmed in this record.

Official Sage UK pathway ↗

Independent repair scoreAwaiting evidence

Open record →
strong evidence

Sage Barista Express

espresso

WarrantyTwo-year manufacturer guarantee unless the product states otherwise

Official manuals2

In warrantySage may repair, replace the product or replace the defective part after an approved claim; a prepaid shipping label is provided when the return qualifies.

After warrantyNo normalized paid repair route has been confirmed in this record.

Official Sage UK pathway ↗

Independent repair scoreAwaiting evidence

Open record →
strong evidence

Sage the Barista Pro

espresso

WarrantyTwo-year manufacturer guarantee unless the product states otherwise

Official manuals2

In warrantySage may repair, replace the product or replace the defective part after an approved claim; a prepaid shipping label is provided when the return qualifies.

After warrantyNo normalized paid repair route has been confirmed in this record.

Official Sage UK pathway ↗

Independent repair scoreAwaiting evidence

Open record →
strong evidence

Ninja Luxe Café Premier

espresso

WarrantyOne-year manufacturer guarantee as standard, extended to two years when registered within 28 days; direct Ninja purchases are registered automatically

Official manuals1

In warrantyNinja Customer Service troubleshoots the fault first. If the appliance has failed, Ninja says it may send a replacement part or provide a prepaid return label and then issue a replacement after receiving the defective product.

After warrantyNinja asks owners to contact Customer Service about its programme for appliances outside the guarantee; no fixed repair price or service outcome is published.

Official Ninja UK pathway ↗

Independent repair scoreAwaiting evidence

Open record →
partial evidence

Russell Hobbs Buckingham Coffee Maker

filter

WarrantyTwo years from first retail purchase, plus one extra year when the product is registered within 28 days

Official manuals1

In warrantyFor appliances under 30 days old, Russell Hobbs directs owners back to the retailer. Later claims use its online form with the receipt, model details, product-label image and fault description; covered defects may be repaired or replaced.

After warrantyRussell Hobbs publishes a customer-support contact route, but no normalized paid-repair service, price or outcome for this model has been confirmed.

Official Russell Hobbs UK pathway ↗

Independent repair scoreAwaiting evidence

Open record →
strong evidence

Nespresso Essenza Mini

pod

WarrantyTwo-year machine warranty

Official manuals2

In warrantyNespresso UK describes free machine pickup and repair within its machine warranty service.

After warrantyNo normalized paid out-of-warranty price or turnaround has been confirmed in this record.

Official Nespresso UK pathway ↗

Independent repair scoreAwaiting evidence

Open record →
strong evidence

De'Longhi Rivelia

bean to cup

WarrantyMinimum two-year guarantee from the purchase date for fully automatic coffee machines

Official manuals1

In warrantyDe'Longhi describes first-line support, collection, inspection, repair with genuine parts and return delivery.

After warrantyA UK collection-and-repair service is published for bean-to-cup machines, with paid service levels starting at £99 when checked.

Official De'Longhi UK pathway ↗

Independent repair scoreAwaiting evidence

Open record →
strong evidence

Melitta Look V Timer

filter

WarrantyThe exact Look V Timer guarantee term still needs normalization from its downloadable guarantee provision

Official manuals1

In warrantyMelitta UK publishes a consumer-service telephone and email route; the product family is described as repairable with spare-parts support.

After warrantyNo normalized UK paid-repair price, collection process or turnaround has been confirmed.

Official Melitta UK pathway ↗

Independent repair scoreAwaiting evidence

Open record →
partial evidence

Philips Series 3300 LatteGo

bean to cup

WarrantyTwo-year warranty recorded in the model's official technical specifications

Official manuals1

In warrantyThe official EP3347/90 support page provides exact-model troubleshooting, manuals, contact and repair-and-exchange links; retain proof of purchase and the model and serial numbers for a claim.

After warrantyThe same exact-model support route provides diagnostics, contact and replaceable-parts listings, but no fixed UK paid-repair price or outcome is published.

Official Philips UK / Versuni pathway ↗

Independent repair scoreAwaiting evidence

Open record →
partial evidence

Philips Series 5500 LatteGo

bean to cup

WarrantyTwo-year warranty recorded in the model's official technical specifications

Official manuals1

In warrantyThe official EP5546/70 support page provides model-specific troubleshooting, manuals, contact and repair-and-exchange links; owners should retain proof of purchase and the model and serial numbers for a claim.

After warrantyThe same model support route provides diagnostics, contact and replaceable-parts listings, but no fixed UK paid-repair price or outcome is published.

Official Philips UK / Versuni pathway ↗

Independent repair scoreAwaiting evidence

Open record →
partial evidence

Sage Barista Touch Impress with Cold Extraction

espresso

WarrantyTwo-year manufacturer guarantee unless the product states otherwise

Official manuals1

In warrantySage may repair, replace the product or replace the defective part after an approved claim; a prepaid shipping label is provided when the return qualifies.

After warrantyNo normalized paid repair route has been confirmed in this record.

Official Sage UK pathway ↗

Independent repair scoreAwaiting evidence

Open record →
partial evidence

De'Longhi Rivelia LatteCrema

bean to cup

WarrantyMinimum two-year guarantee from the purchase date for fully automatic coffee machines

Official manuals2

In warrantyDe'Longhi describes first-line support, collection, inspection, repair with genuine parts and return delivery.

After warrantyA UK collection-and-repair service is published for bean-to-cup machines, with paid service levels starting at £99 when checked.

Official De'Longhi UK pathway ↗

Independent repair scoreAwaiting evidence

Open record →
partial evidence

De'Longhi Eletta Explore

bean to cup

WarrantyMinimum two-year guarantee from the purchase date for fully automatic coffee machines

Official manuals2

In warrantyDe'Longhi describes first-line support, collection, inspection, repair with genuine parts and return delivery.

After warrantyA UK collection-and-repair service is published for bean-to-cup machines, with paid service levels starting at £99 when checked.

Official De'Longhi UK pathway ↗

Independent repair scoreAwaiting evidence

Open record →
partial evidence

De'Longhi Magnifica Start LatteCrema

bean to cup

WarrantyMinimum two-year guarantee from the purchase date for fully automatic coffee machines

Official manuals2

In warrantyDe'Longhi describes first-line support, collection, inspection, repair with genuine parts and return delivery.

After warrantyA UK collection-and-repair service is published for bean-to-cup machines, with paid service levels starting at £99 when checked.

Official De'Longhi UK pathway ↗

Independent repair scoreAwaiting evidence

Open record →
partial evidence

Sage Precision Brewer Thermal

filter

WarrantyTwo-year manufacturer guarantee unless the product states otherwise

Official manuals2

In warrantySage may repair, replace the product or replace the defective part after an approved claim; a prepaid shipping label is provided when the return qualifies.

After warrantyNo normalized paid repair route has been confirmed in this record.

Official Sage UK pathway ↗

Independent repair scoreAwaiting evidence

Open record →
partial evidence

Bosch Tassimo Style friendly

pod

WarrantyIn-warranty repairs and fitted replacement parts are free when covered by Bosch warranty terms; the exact machine warranty duration remains unnormalized

Official manuals1

In warrantyBosch directs TASSIMO owners to its small-appliance repair service; covered repairs and fitted parts are free within the warranty period, subject to the terms.

After warrantyBosch publishes a chargeable workshop repair route and original TASSIMO parts search using the appliance E-Nr.

Official Bosch UK pathway ↗

Independent repair scoreAwaiting evidence

Open record →
partial evidence

De'Longhi La Specialista Touch

espresso

WarrantyMinimum two-year guarantee from the purchase date for coffee machines in this service category

Official manuals2

In warrantyDe’Longhi publishes customer-care triage and repair through its UK facilities; proof of purchase and the serial number are needed for a claim.

After warrantyA chargeable repair route is published for pump espresso machines with a grinder, with the amount determined through the service process.

Official De'Longhi UK pathway ↗

Independent repair scoreAwaiting evidence

No model-specific replacement part has been recorded yet.

Open record →
partial evidence

Gaggia Classic E24

espresso

WarrantyThe official UK distributor store advertises a five-year parts warranty; the complete labour, return, registration and eligibility terms still need normalization

Official manuals2

In warrantyUse the official UK distributor's support route with proof of purchase and the exact RI9481/11E model details; this record does not yet assume that labour or carriage is included in the advertised parts warranty.

After warrantyGaggia Direct publishes UK after-sales support and supplies Classic components, but no fixed repair price, eligibility decision or turnaround has been normalized for this model.

Official Gaggia UK · Caffe Shop Ltd pathway ↗

Independent repair scoreAwaiting evidence

No model-specific replacement part has been recorded yet.

Open record →
partial evidence

JURA E8 (fifth generation)

bean to cup

Warranty25-month manufacturer warranty from initial purchase, subject to purchase from an authorised JURA specialised dealer and the published exclusions

Official manuals2

In warrantyContact JURA UK customer support with proof of purchase and the exact article number. JURA decides whether to repair the machine, replace defective parts or replace the machine under an accepted claim.

After warrantyJURA UK publishes customer support, original-spares and authorised-service routes, but this record has not normalized a fixed E8 repair price or turnaround.

Official JURA Products Ltd pathway ↗

Independent repair scoreAwaiting evidence

No model-specific replacement part has been recorded yet.

Open record →
partial evidence

Sage the Dual Boiler

espresso

WarrantyTwo-year manufacturer guarantee unless the product states otherwise

Official manuals2

In warrantySage may repair, replace the product or replace the defective part after an approved claim; a prepaid shipping label is provided when the return qualifies.

After warrantyNo normalized paid repair route has been confirmed in this record.

Official Sage UK pathway ↗

Independent repair scoreAwaiting evidence

No model-specific replacement part has been recorded yet.

Open record →
partial evidence

De'Longhi Dedica Style

espresso

WarrantyExact model guarantee period still needs a model-specific UK source

Official manuals1

In warrantyDe'Longhi describes first-line support, collection and specialist-centre repair for in-guarantee manual espresso machines.

After warrantyDe'Longhi says its in-house centre does not currently offer out-of-guarantee repairs for pump machines without a grinder and points owners to a trusted repair partner.

Official De'Longhi UK pathway ↗

Independent repair scoreAwaiting evidence

No model-specific replacement part has been recorded yet.

Open record →
partial evidence

De'Longhi Genio S Plus

pod

WarrantyTwo years is specified by both checked UK retailers; De’Longhi's exact product page states a full manufacturer warranty but does not expose the duration

Official manuals1

In warrantyThe exact EDG315.B EX:1 UK support centre provides registration, live contact and downloadable instruction routes; retain proof of purchase and the appliance label for a claim.

After warrantyNo fixed UK paid-repair route, price or outcome has been confirmed for this pod machine.

Official De'Longhi UK pathway ↗

Independent repair scoreAwaiting evidence

No model-specific replacement part has been recorded yet.

Open record →
partial evidence

Nespresso Vertuo Next

pod

WarrantyTwo-year machine warranty

Official manuals1

In warrantyNespresso UK describes free machine pickup and repair within its machine warranty service.

After warrantyNo normalized paid out-of-warranty price or turnaround has been confirmed in this record.

Official Nespresso UK pathway ↗

Independent repair scoreAwaiting evidence

No model-specific replacement part has been recorded yet.

Open record →
Research roadmap

What turns this into a true repairability database

  1. 01Expand official part numbers and exact model compatibility.
  2. 02Track UK stock, price and supplier type over time.
  3. 03Document service access, fasteners and common wear items.
  4. 04Publish a scored protocol only after hands-on teardowns and repair evidence.