Espresso machines · Database record

Sage
the Dual Boiler

A 58mm dual-boiler espresso machine that can extract and steam simultaneously, designed to be paired with a separate grinder.

Current modelModel BES920UKUpdated 22 Jul 2026

Why this status? An active manufacturer product or support page was recorded when this entry was checked. Sage UK · checked 22/07/2026

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Independent summary

The current BES920 is a serious separate-grinder route: PID-controlled espresso and steam boilers, an actively heated 58mm group, adjustable pre-infusion and simultaneous extraction and steaming. Its £1,249.95 machine price becomes about £1,749.95 with the recorded Niche Zero before scales and other extras, so the complete setup—not the machine alone—is the fair comparison with integrated-grinder alternatives.

88%record complete
Best for

Enthusiasts who want temperature control, strong manual steam and a separate upgradeable grinder

Watch out for

This is a large, hands-on machine with no grinder and no automatic milk. Every drink needs grinding, dosing, tamping, brewing, steaming and clean-up. The official descale procedure requires cooling the machine for at least four hours, emptying both boilers and running repeated 20-minute stages. No part is documented as dishwasher-safe. Warm-up, noise, energy use, reliability, repairability and drink quality still require independent testing, so no CoffeeScore is published.

True starting cost

What it costs to start

The minimum connected equipment for this route. Required equipment is separated from beans, milk and optional extras.

Verified delivered total£1,823.95All required lines include known delivery
Why a grinder is included

This machine has no built-in grinder. The connected baseline grinder is included because freshly ground coffee cannot be made without one. It is a compatible starting point, not the only suitable choice. Beans, capsules, filters, milk, scales, cleaning products and optional accessories are excluded. Retailer prices and stock can change before checkout.

Estimate the longer-term cost to keep →
Setup completeness

What else you need

Required purchases, useful extras and later care supplies are kept separate. A connected product is an evidenced option—not a paid placement or the only valid choice.

To start brewing
requiredgrinder · structured compatibility

Niche Zero

This machine has no built-in grinder. This is the baseline evidenced match; other connected grinders may suit a different workflow.

£574Verified delivered · Niche CoffeeCheck retailer ↗
requiredcoffee · structured compatibility

Coffee beans · connected example: Square Mile Red Brick

Coffee is required, but this connected bean is an example rather than the only correct choice. Roast and flavour remain personal preferences.

£15.25Verified delivered · Square Mile CoffeeCheck retailer ↗
optionalaccessory · structured compatibility

Hario V60 Drip Scale

A model-connected useful extra, not required to operate the machine.

£65Verified delivered · Copper Coffee RoastersCheck retailer ↗
Price tracking · 1 date · 1 model-verified current offer

Tracking has started

Lowest verified delivered · Sage UK£1249.95
£1249.95£1249.95
A dated market snapshot—not a trend

We need observations on more dates before calling this a good deal. Tracking currently spans 0 days. Historical ranges use item prices.

Sage UK£1249.95exact model · Free standard delivery stated · direct retailer link · checked 22/07/2026
See all tracked prices →
CoffeeScore

Independent testing not complete

We will not publish a number until this machine completes the CoffeeScore test protocol. Manufacturer claims are not used as independent scores.

Read methodology version 0.2
CoffeePending
MilkPending
EasePending
CleaningPending
NoisePending
ValuePending
BuildPending
ReliabilityPending
Structured specifications

What we know—and what we don’t

Verified by Home Coffee IndexPublished by a sourceNot yet established
Width
40.3 cmSource: Sage UK
claimed
Depth
37.3 cmSource: Sage UK
claimed
Height
37.8 cmSource: Sage UK
claimed
Weight
Not yet verified
unknown
Water tank
2.5 LSource: Sage
claimed
Bean hopper
Not applicable
verified
Warm-up
Not yet verified
unknown
Power
Not yet verified
unknown
Pump pressure
15 bar pump · 9 bar extractionSource: Sage UK · Sage
claimed
Measured noise
Not yet verified
unknown
Annual energy
Not yet verified
unknown
Ownership

Cleaning, repair and support

Cleaning difficultyNot yet verified
Repair scoreNot yet verified
Warranty2 years
Removable brew unitNo
Published maintenance routine

These are documented tasks and features—not an independent cleaning score.

Cleaning cycle
The LCD requests a tablet cleaning cycle after approximately 200 shots; the official programme counts down 370 secondsSource: Sage
claimed
Descaling
Allow at least four hours to cool, use the machine's descale menu, empty both boilers, then complete 20-minute descale and repeated 20-minute fresh-water flushing stagesSource: Sage
claimed
Dishwasher-safe parts
None: Sage says not to clean any parts or accessories in a dishwasherSource: Sage
claimed
Milk-system care
Wipe and purge the steam wand immediately after texturing; clear blocked tip holes with the supplied pin and remove and soak the tip if neededSource: Sage
claimed
Water filter
Integrated filter holder; the manual advises replacement after three months or 40L in its hardest-water exampleSource: Sage
claimed
Official UK support pathwaySage UK source ↗

In warrantySage may repair, replace the product or replace the defective part after an approved claim; a prepaid shipping label is provided when the return qualifies.

After warrantyNo normalized paid repair route has been confirmed in this record.

Sage states typical processing is up to 15 business days plus shipping, depending on the case.
Provenance

Sources behind this record

Every published specification should lead back to evidence. A source confirms what was published—not that we have independently tested the claim.

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